Used by marketers, agencies, and developers worldwide

Frequently Asked Questions

Find answers about our domain, WHOIS, and website data - including access, API usage, and plans.

General Questions

Data & Usage

pricing page to compare plans.', ], [ 'question' => 'Do you provide real emails and phone numbers?', 'answer' => 'Yes. The Website Database provides emails and phone numbers extracted from live websites. The WHOIS Database also contains registrant emails and phone numbers. Both are available on their respective paid plans. These are real, publicly listed contact details.', ], ]" />
Refund Policy. If you are not satisfied with your purchase, please open a support ticket within 7 days of your order and our team will review your request.', ], [ 'question' => 'Are plans one-time purchases or subscriptions?', 'answer' => 'Both options are available depending on the product. Some datasets are sold as one-time purchases for a specific date range or archive, while daily feed plans operate on a subscription basis. Plan details are clearly shown on the pricing page.', ], ]" />
API documentation page.', ], [ 'question' => 'What format is the data available in?', 'answer' => 'Data is delivered as CSV files inside a ZIP archive. Each row is one domain record. CSV files work directly with Excel, Google Sheets, Python (pandas), and database import tools. Only error responses from the API return JSON - successful requests deliver the file directly.', ], [ 'question' => 'How large are the data files?', 'answer' => 'File sizes vary by dataset and date range. A typical daily domain feed CSV is between 50 MB and 500 MB compressed. Full historical archives can be several GB. We recommend downloading to a server or using our API for automated ingestion rather than a personal computer.', ], [ 'question' => 'Can I integrate the data with my own system or CRM?', 'answer' => 'Yes. The API and CSV format make it straightforward to integrate with any CRM, database, data pipeline, or marketing tool. We provide documentation and example scripts. If you need a custom integration, our support team can advise.', ], ]" />

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